fbpx

Frequently Asked Questions

App Functionality

Can I send notifications to certain employees?

Yes, for most of our features, administrators can access email notification settings and customize recipients, trigger actions, and more to remind users to take action.

Can I share information with teams that don’t have access to the dashboard?

All data can be exported from your organization’s dashboard (powered by Google Data Studio) at any time so you can share it with relevant teams.

How much information do I need from each employee?

The only information you require from your employees is their first and last name, email, and manager information.

 

You also have the option to add in other additional information, including but not limited to: position, location, phone number, branch, etc

 

In fact, the more user data you can provide upfront, the richer your reporting capabilities will be when it comes to filtering in-app and through your dashboard. Most often, larger organizations will benefit from this if administrators need visibility over specific offices, teams, departments, etc.

What does reporting look like?

There are multiple reporting tools that are accessible in-app or via an easy-to-use dashboard powered by Google Data Studio.

Can you remove or delete data?

In general, users can correct their submissions and administrators can further modify user information within the app as necessary. Data will remain intact and safely protected on our servers, unless there’s a specific need or request to purge this data.

Pricing & Subscriptions

Do you offer discounts for multiple user licenses or subscription plans?

Yes, we have a tiered pricing structure based on the number of licenses, as well as automatic discounts for semi-annual and annual terms.

Do you offer discounts for nonprofits?

Yes! We offer a 10% discount for nonprofit organizations.

Security

Can I integrate security systems?

Yes, the app can be integrated with various systems by leveraging our API and third-party partnerships for large-scale integration projects.

Software & Compatibility

Can I integrate our HRIS system?

Yes, the app can be easily integrated with various systems by leveraging our API.

COVID-19

Is the app available in languages other than English?

Currently, the app and web platform is only available in English.

 

However, in the US, the self-assessment is available in English and Spanish. In Canada, it’s available in English and French.

Does the app verify vaccination and/or test records?

No, Go Evo is not responsible for verifying vaccination and/or test records. However, we do have a built-in large-scale approval processes for employers, if necessary.

Can I customize health screening questions?

The PPA is pre-populated with the most recent questions provided by the CDC and/or the Province of Ontario. Administrators can independently choose which questions to display or hide. Fully customizable screening questions are also available for an additional cost.

Do you update your screening questions when my governing body changes their requirements?

Yes, we are continuously updating health screening questions to ensure they match the latest requirements released by the CDC (US) and the Province of Ontario (Canada). These app updates are made as soon as possible, but administrators can decide whether their organization wants to implement them within the app.

If I want to screen visitors, do they need to download the app?

No, visitors don’t need to download the app. Our visitor screening options allow them to fill out their self-screening in person, or remotely via our pre-arrival visitor web form.

Do you supply, administer, or proctor tests?

No, we do not supply, administer, or proctor tests.

Ready to Evolve Your Operations?

Find out why we are trusted by over 500 organizations across education, manufacturing, healthcare, and enterprise.